Automatically Receives and Controls Emails

SMC4 automatically captures, reads and interprets incoming emails so that appropriate actions or decisions can be made quickly and accurately.

email capture and social media and social network messages capture
  • Real time receipt and automatic directing of email communication to the right people and business process

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  • SMC4 enables immediate response of email communication in a structured manner, ensuring highest levels of service level response and controlled communication management

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  • SMC4 dramatically reduces the cost of managing the receipt and response of email communication

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  • SMC4 can use the same dictionaries and business rules to process email and social media communication ensuring a consistent approach to customers, independent of communication channel

Try SMC4 Lite for free

 SMC4 Lite Social Media trial

SMC4 Social Media Read More

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