Due to the overwhelming volume of social media communications, it's a difficult task for Police to capture and control each separate social media communication and ensure that it is quickly and accurately actioned.

SMC4 Observer has a comprehensive in-built social media work basket, which ensures that all inbound and outbound social media communication is captured in one place, think of it as an 'in-tray' for important social media messages. This enables Policing staff to manage high risk communications efficiently and effectively for the people they are responsible for.

SMC4 observer enables comprehensive work basket control of:

• All social media communcations

• Inbound and outbound social media messages are easily captured in one place

• Important social media messages

• Observer Features and Functions

• How it works

• Observer Work Basket Control

• Observer Archive and eDiscovery

• Observer Records Management

• Observer Social Media Abuse and Brand Protection

• SMC4 Geo-Location Tracking

• User Guide

• Observer Events