One of the biggest challenges of social media is how to capture and control each separate social media communication, and ensure that each communication is quickly and accurately addressed.

SMC4 Observer has comprehensive in-built social media work baskets, ensuring inward and outward social media communication follows procedures and processes every time. SMC4 Observer social media work basket ensure all social media communications remains compliant, as well as controlling security requirements and policy mandates.

SMC4 observer enables comprehensive social media observing:

• All social networking interaction is automatically logged in real time

• Incoming and outgoing social media messages are automatically forwarded to the right people

• Full audit trails for all messages

• Message archive with search and find E-Discovery

• Observer Features and Functions

• How it works

• Student and Risk Reporting

• Protection Against Cyber Bullying

• Observer Archive and E-Discovery

• Observer Records Management

• Observer Work Basket

• Observer Demonstration

• User Guide

• Observer Events

• Deaths Attributed to Cyber Bullying