SMC4 Education Videos
SMC4 Actions To Take On An Inbound Social Media MessageTo ensure that you can respond to your customers and the general public in an appropriate and timely way, SMC4 has made it easy for you to view all social media messages in one place... view the video to learn more |
How to Add Keywords to SMC4's Industry and Profanity DictionariesOur customers and their businesses do not stand still, so there are always new keywords and business terms that are used in their industry or used in the public domain... view the video to learn more |
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Viewing Social Media Conversation History & More with SMC4Social Media messages coming into your organisation often need more than a simple response, especially if you are using social media to handle complaints and provide customer support... view the video to learn more |
Managing Multiple Social Media Marketeers and Agents with SMC4To ensure you protect your company brand, reputation and satisfy industry regulators, you have the option of setting up supervision in seconds within SMC4... view the video to learn more |
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Broadcasting Across Mutliple Social Media Channels with SMC4In order to reach and engage your social media audience, the use of broadcasting social media content to multiple social media channels is extremely important... view the video to learn more |
Add action rules to a social media account in SMC4This short tutorial shows you how to add Action Rules to a social media account to enable what happens to specific types of incoming messages... view the video to learn more |
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Reply to an incoming social media message in SMC4This short tutorial shows you how to respond to an incoming social media message... view the video to learn more |
Assign a social media account to a new user in SMC4This short tutorial shows you how you assign a social media account, such as Twitter or Facebook to new user to SMC4... view the video to learn more |
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Adding a new social media account in SMC4This short tutorial shows you how to add a new Social Media account such as a Twitter or Facebook to SMC4... view the video to learn more |
Adding a new user to SMC4This short tutorial shows you how to add a new user account to SMC4... view the video to learn more |
